Xerox Equipment Recycling
Xerox pioneered the practice of remanufacturing, reusing and the recycling of office equipment. We offer a number of options for you to recycle and responsibly dispose of Xerox equipment based on state regulations, contract status, and/or the machine model.
Important- If your equipment is in a lease or rental agreement, you will need to ensure the appropriate paperwork is completed before removing your equipment. If you are unsure or would like more information, call our Customer Business Center at 1-888-771-5225 to speak to a representative.
Xerox Owned Equipment
Please review the Xerox Equipment Take-Back Options for state-specific electronic waste management requirements Connecticut, the District of Columbia, Hawaii, Illinois, Maine, Michigan, New Jersey, New York, North Carolina, Oregon, South Carolina, Utah, Vermont and Wisconsin.
Consumers from all other states may still ship your end of life printers or “all-in-one” devices to Xerox for reuse or recycling. You pay the shipping cost., and Xerox will cover the recycling costs.
Shipping address: Xerox Corporation ESSO – Scrap 6500 State Route 63 Middletown, OH 45044
If your Xerox product was introduced in 1979 or before, it may contain PCBs. Xerox will remove the device at no charge. Contact Xerox Customer Support at 1-800-ASK-XEROX (800.275.9376) and have the model and serial number available.
Donate your equipment: If you would like to donate your equipment instead of returning it to Xerox, we have partnered with the National Cristina Fund to provide an outlet to do so. The equipment must be in working condition to qualify for donation. The foundation can also accept donations of used working computers, monitors, and other peripheral equipment such as scanners and fax machines. National Cristina Foundation, Inc. — GuideStar Profile
Xerox Leased or Rented
Contact your sales representative to arrange to have the unwanted equipment picked up and removed and to ensure the appropriate paperwork is complete. For any additional assistance on locating your sales representative, call 1-888-524-5554. Please have the device’s model and serial number and/or your account information ready.
For more information about sustainability initiatives at Xerox and consumables and equipment reuse and recycling options, visit: Xerox Recycling and Waste Prevention
Questions? Contact Xerox Customer Support
Phone: 1-800-ASK-XEROX (800.275.9376)
Email: AskXerox@xerox.com