Purchased this printer in December -and have not been thrilled with it. The ink for the printed is extremely expensive and does not last as advertised. The printer is also very noisy after adding paper when it is out.
The menu is not well designed and still have not figured out how to set up for scanning.
I apologize that you are experiencing problems with your Xerox VersaLink B415 device. We would be happy to help you resolve these issues. Can we recommend you check out these articles from our Support pages:
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/KB0412538
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0119103
Xerox Print and Scan Experience App: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We just purchased this printer for our office, set up was extremely easy, connected immediately to our Wi-Fi and computers. We have been using the printer, fax and scanning all afternoon and it seems to be working extremely well.