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Xerox® B225 Multifunction Printer

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☆☆☆☆☆
★★★★★

(49)

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Horrible printer

Jams more than it doesn't. The tray won't accept more than a few pieces of paper at a time. The manual feed function is a joke. I'm sure I bought a lemon because it has definitely put a sour taste in my mouth for Xerox products.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Xerox B225 device. We recommend that you contact our Support Department to assist you with this issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Nice features, great quality

Great printer, does everything that I need, and easy to operate.
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Probably a good copier, but hard to set up

I bought this because I have always liked Xerox. I wanted a simple, basic machine that would copy and print. Setting it up was impossible. No instruction manual. Just a page of pictures basically telling you how to unpack it. There was a disc with it, but nothing that made sense. I finally admitted defeat and went back to my old Brother copier. Xerox you let me down.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Xerox B225 device. We would be happy to help you resolve this. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device: https://youtube.com/playlist?list=PLDrIHH8CnE14Zgdrw2ou3l2-AWGfukZy3 Also, here are some instructions for unboxing your device: Unbox the Printer: https://www.support.xerox.com/en-us/article/en/2138878.html If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Great features for a competitive price

I bought this device 2 month ago. It is easy to use on different OSs (Windows, Mac, Linux) both for printing and scanning. Configuration is easy and straightforward within the drivers and also using the built-in web interface. Double-sided printing is great. One thing I miss is that the ADF cannot handle double-sided documents which can be handled for scanning, but can be a pain for copying.
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I am happy!

It's wonderful, thank you! It scans quickly, I receive it by e-mail * .pdf. I am very pleased! :)))
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disappointment for the scan function

When I made my choice I was looking for a multifunction printer with 2-sided printing and scanning. I did not find in the technical specifications the clear mention that it does not automatically scan both sides of a page. I was also very disappointed with the scanning software which is very poor and the information on the website for customer support is poor and ambiguous. I wanted to return the printer but the distributor I bought from has a cunning policy and I was not able to return or even replace it with another model that meets my expectations. In conclusion, a sad experience with the XEROX product .....
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Xerox B225 device. This device has a Automatic Document Feeder (ADF). For Automatic Duplexing, you would require a Duplexing Automatic Document Feeder (DADF) which unfortunately does not come with this device. For more information please refer to the Product Brochure: https://www.office.xerox.com/latest/B23BR-01U.PDF For more help on this device please check out our YouTube Playlist with helpful technical content videos: https://youtube.com/playlist?list=PLDrIHH8CnE14Zgdrw2ou3l2-AWGfukZy3 If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Perfect

It is a very easy printer to use.c I only have 1 small problem.it stays on standby and the light is continuously on But apart from that.it is excellent
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