Exclusive Rates for WeWork Members
Up to 10% off on Managed IT Services
Includes Desktop Support and Help Desk Services
Xerox, a workplace technology company which designs solutions for businesses large and small has disrupted the market with innovative technologies for decades. Xerox has not just impacted the industry; we have changed it.
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office technology, we’ve expanded into software and services to power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done.
As a global provider of technology solutions and services, Xerox IT Services provides a holistic portfolio of solutions ranging from managed IT services to cloud migrations and critical information security management. Simply put, we manage your technology so you can manage your business.
As a WeWork member, you can choose one of our four exclusive offerings; help desk only 8x5; help desk only 24x7; fully managed IT services 8x5; and fully managed IT services 24x7. Leave the IT service management to our professionals to save on costs, get support you can trust and free up your time to focus on growing your business. The benefits of Xerox’s fully managed IT services include:
Improved reliability and security
Clear visibility of your current technology
Reduced IT operational costs
A predictable cost model for a fully supported IT environment
Access to a wide range of specialized engineers for a fixed monthly cost
Proactive and reactive IT Support that minimizes downtime
Access to a Virtual CIO to help you plan for the future
Fully Managed IT Services
End-user help desk and desktop support (24x7 or 8x5)
Monitoring and Problem Resolution for devices (24x7 or 8x5)
Remote support for end-user workstations, servers and network devices
Patching of workstations, and servers to fix bugs or security vulnerabilities
Asset management
Anti-virus software management
Liaison for applications and systems support, e.g., ISP, copier/print, telephony vendors
vCIO and Network Administration Services
User account adds and changes in Active Directory
Troubleshooting network, PC, and server failures
Printer drivers and connectivity support
Mobile device support for E-Mail (iOS, Android)
Backup management
Help Desk Only
End-user help desk and desktop support (24x7 or 8x5)
Problem Resolution (24x7 or 8x5)
Remote support for end-user workstations
Password Resets
Troubleshooting Office Products and OS
User account adds and changes in Active Directory
Mobile device support for E-Mail (iOS, Android)
Line of business applications*
*Application support to be reviewed during discovery and onboarding
Additional services we can provide
Managed security
Computer hardware & software procurement
Data recovery assistance
Special IT Projects
Patching or upgrading network devices
3rd party application patching
Security awareness training
E-mail protection management
In office Web filtering software and management
Deployment
Physical moves
These products or services are made available exclusively by and are the sole responsibility of Xerox and its affiliates and partners. Please contact Xerox directly with any comments or concerns.
Discounts cannot be combined with other Xerox IT Services discounts.
Contact us for more information on these exclusive offers.
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