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Managed Print Services

Build a Better Work Experience

Let us help you design and manage a high-performing workplace. Xerox® Managed Print Services uses comprehensive security, analytics, digitization and cloud technologies and software to deliver a more seamless work experience across paper and digital platforms. Our core set of Managed Print Services (MPS), including workplace assessments, device management, and print management, are complemented with digital transformation capabilities. See how we go beyond MPS with workflow automation, content management, and digitization services.

What are Managed Print Services?

Managed Print Services (MPS) help companies understand, optimize, and manage their printing and document needs. MPS considers efficiency and workflow for both paper and digital documents with the goal of simplifying processes, saving time, and reducing costs and waste.

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Security

Comprehensive device and document security built into Xerox® Managed Print Services and ConnectKey® Technology.

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Cloud

Scalable, low-touch IT infrastructure and advanced capabilities and solutions for both offices and the distributed workforce.

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Analytics

Device and user analytics for a more connected and intelligent workplace.

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Digitization

Optimize and automate processes for seamless collaboration and increased productivity.

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Sustainability

Increase the sustainability and profitability of your business.

That to-do list? Already done.

From automated invoicing to digitization, and everything in between.

Xerox® Managed Print Services

Xerox® Managed Print Services YouTube Video

What do you need help with?

Workplace Efficiency

Workplace Efficiency

Analytics and Optimization

How do you make your print infrastructure more efficient, affordable and sustainable?

What Your Challenges Are

  • Equipment, consumable, repair and general operation costs are too high

  • No line of sight into print usage, underutilization or service levels

  • Power consumption and paper usage stand in the way of sustainability


How We Help You Improve the Return On Your Investment

  • Consolidate print devices to lower costs and improve energy consumption and sustainability

  • Proactively manage your print infrastructure to maximize uptime

  • Track device usage, provide performance updates and uncover improvement opportunities with intuitive dashboards, user portals and reporting

  • Establish print budgets and allocate costs


Example Results

Employee Productivity

Employee Productivity

Office and Mobile Workflow Automation

How do you create a better workplace for an evolving and mobile workforce?

Xerox® Managed Print Services automates processes to improve productivity and the employee experience in the office and on the go.

What Your Challenges Are

  • Untamed paper-based processes reduce productivity and increase the potential for mistakes

  • Mobile and remote workers need secure, flexible print, scan and storage capabilities

  • Employees want the same digital experience in and out of the office


How We Help You Create Workflow Automation

  • Identify paper-intensive workflows and replace them with automated ones

  • Scan paper-based information directly into business applications

  • Create searchable digital files that can be accessed and printed in the office or on the go

  • Empower mobile employees with services that can be accessed anywhere, anytime


Example Results

  • Morrell Group, a full-service automation controls design and engineering services organization, stored more than 1,000,000 documents digitally and achieved 25% cost reduction

  • Family Services of Toronto digitized 100 years of paper records for easy access and efficient retrieval

Information Security

Information Security

Data, Document, & Device Security

How do you stay safe from evolving external and internal security threats?

Xerox® Managed Print Services uses a comprehensive approach to security to prevent breaches, detect attacks and protect your documents, devices and data.

What Your Challenges Are

  • Hacking incidents and cyberattacks are constantly evolving and increasing

  • With more connected devices than ever before, endpoints such as printers are often an overlooked vulnerability

  • Simple mistakes such as leaving documents at the printer can expose sensitive information


How We Help Secure Your Data, Documents, and Devices

  • Ensure every printer on your network complies with security policies using automated monitoring and remediation

  • Automate your response to cyberthreats with integrated print security technologies from Trellix and Cisco

  • Send automatic alerts of unauthorized disclosure of data and content

  • Release print securely only after a user authenticates at a printer


Why Xerox

  • Xerox is the only company to receive security authorization from FedRAMP for cloud-based managed print services, an element of Xerox® Managed Print Services

  • The most security-minded businesses and governments choose Xerox:

    • 10/10 Top Global Banks

    • 10/10 Largest Universities

    • All 50 U.S. State Governments

  • External partnerships with best-in-class security experts like Trellix and Cisco bolster protection of documents and data

Question Mark

FAQs About Managed Print Services

How does Xerox MPS address fleet management and security?

How does Xerox MPS address fleet management and security?

We proactively manage your hybrid fleet by monitoring device status to streamline the incident process, handle supplies management, collect meters and provide security services — all from the same set of solutions. Our scalable tool suite can connect to a third-party Help Desk, such as ServiceNow, as well as back-office systems.

How do Managed Print Services advance sustainability?

How do Managed Print Services advance sustainability?

Xerox MPS helps you shrink your carbon footprint across your print infrastructure, starting with assessing and optimizing your print infrastructure to reduce waste and energy consumption. With our expertise and support, you can make a positive impact on the environment, demonstrating your commitment to sustainable and socially responsible business practices.

Does Xerox MPS help employees work more efficiently?

Does Xerox MPS help employees work more efficiently?

Yes, simplifying repetitive tasks is a primary goal of Managed Print Services and often appreciated by employees who would rather spend time on more impactful projects. Automating everyday work, making it easy to digitize documents and processes, and accessing our library of apps and workflows can assist in everything from document intake to translation, returning valuable time to your employees.

Industry Recognition

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Leader in Quocirca's MPS Cloud Print Services, 2024 Report

Quocirca named Xerox a Leader in its Managed Print Services Cloud Print Services 2024 Report over all competitors in the industry in strategic vision & completeness of service for our cloud-based device management, print management and productivity tools.

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Xerox named a Leader in Quocirca's Print Security 2023 Landscape Report

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Xerox named a Leader in IDC MarketScape: Worldwide Cloud MPS Hardcopy 2022 Vendor Assessment.

Learn More

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Xerox Wins Keypoint Intelligence — Buyers Lab, Inc. (BLI) Pacesetter Award 2022–2023 for Comprehensive Managed Print Services Programs

Customer Success Stories

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    UDC Saves with Xerox

    See how this university is using resources more strategically with Xerox® Managed Print Services.

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    National Bank of Bahrain Case Study

    Discover how Xerox helped the National Bank of Bahrain to optimize its print management. Read on to find out more about the managed print solutions used.

  • Closeup of the user interface touchscreen of the Xerox AltaLink C8130

    Unboxing Opportunities

    See how we used apps to streamline order picking and packing and deliver huge savings for Morrell Group.

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Ready to learn more?