Non-Profit Organisation Enhances Accessibility With Document Format Conversion And Real Time Translation.
See How They Boosted Productivity With Automation Tools.
About the Client
The client is one of the most significant non-profit organisations near Toulouse, France. It employs about 1,700 staff – primarily in the health and social care sector – and manages an annual global budget of approximately 100 million euros.
The Challenge
Remove bottlenecks from routine admin tasks and boost environmental, social, and governance (ESG) efforts.
The key aims were to find the right technology and support to speed up administrative tasks, ensure users have the right data to help them hit their green targets, and make sure employees with disabilities can get the information they need to be effective.
The Solution
A Full Workplace Assessment utilizing Xerox tools
To solve their challenges, the client turned to Xerox partner, Axidoc. With over 15 years' experience in printing, Axidoc provides digital transformation services to more than 1,500 clients in the Toulouse area.
Axidoc proposed an audit of the client’s existing tech fleet by deploying the Xerox® Device Agent (XDA) solution. This audit, initially conducted remotely and then on-site, allowed usage data to be used to assess the carbon impact of printer use and to simulate this impact with different Xerox scenarios.
Impressed with Axidoc's professionalism and level of detail, the client awarded them the contract.
Axidoc then replaced equipment from another manufacturer with almost 200 Xerox® ConnectKey® A4 and A3 multifunction printers (MFPs) under a comprehensive managed print services contract.
With Xerox® MPS Advanced Analytics, Axidoc could now provide the client with the information to better understand user behavior and take real-time action.
Axidoc also integrated PrintReleaf with their existing print management solution – a service that accurately measures each employee's paper consumption. At the end of each month, the cumulative paper footprint is fairly distributed to reforestation projects chosen by the association, thereby improving sustainability.
Further differentiating Axidoc from the competition were the innovative solutions on offer – all developed by TBC Group, a Xerox-certified partner:
Ecobox facilitates the ordering of empty Ecoboxes (cardboard boxes used for the collection of used consumables) and the easy request for the pickup of full Ecoboxes directly from a Xerox MFP
Track & Trace tracks the progress of consumable deliveries and displays the expected delivery date on the multifunction printer's screen
EasyConverter converts large volumes of scanned documents into Microsoft Office format from a Xerox MFP, enabling employees to easily modify content
The Results
Green targets met and vastly quicker processing times
The changes that Axidoc implemented had a massive effect. Thanks in part to the Xerox® Workflow Central Platform, they helped to significantly reduce the document processing times in back-office teams such as conversion, editing, and sharing.
They also ensured that they reached their goals in social responsibility and sustainability, and improved the quality of service provided to the Apprentice Training Center. This enabled individual employees to convert training documents into MP3s so they could listen to the materials as needed.
The Challenge
The client aimed to renew its multifunction printer fleet to:
Modernise the workspace by making employees more productive
Significantly reduce the carbon footprint of its printer fleet
Enable both employees and apprentices with disabilities to access information more effectively
The Solution
Axidoc, a Xerox dealership in the Toulouse region, won the tender with a unique value proposition:
Xerox® Managed Print Services (MPS) for outsourced management of nearly 200 multifunction devices with Xerox® MPS Advanced Analytics and PrintReleaf
Xerox® ConnectKey Apps (Ecobox, Track&Trace)
Xerox® Workflow Central for document conversion, translation, and redaction.
The Results
The services and solutions implemented by Axidoc:
Significantly reduced document processing times in back-office teams (conversion, editing, sharing)
Better accessibility and support provided to persons with disabilities
Contributed to reaching goals in social responsibility and sustainability
Improved the quality of service provided to CFAS apprentices by offering the ability to read or listen to course materials as needed.
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