Xerox : Troubleshooting : Printing Problems : Print Quality is Poor : Ghost Images
Ghost Images
Representation of Ghost Images Page
Note:Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Action
Yes
No
Step 1
1. Load the tray with the correct paper type and weight.
2. Print the document.
Do ghost images appear on prints?
Go to step 2.
The problem is solved.
Step 2
1. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
Note:
Ensure that the settings matches the paper loaded in the tray.
Note:
You can also change the settings on the printer control panel. Navigate to:Settings > Paper > Tray Configuration > Paper Size/Type.
2. Print the document.
Do ghost images appear on prints?
Go to step 3.
The problem is solved.
Step 3
1. Perform Color Adjust.
From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust.
2. Print the document.
Do ghost images appear on prints?
Refer to Contacting Customer Support.
The problem is solved.