Xerox : Troubleshooting : General Troubleshooting : Printer Resets or Powers Off Frequently
Printer Resets or Powers Off Frequently
Probable Causes
Solutions
The power cord is not plugged into the outlet correctly.
Power off the printer. Confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer.
A system error occurred.
Power off the printer, then power on again. If the error persists, contact your Xerox representative.
The printer is connected to an uninterruptible power supply (UPS), extension cord, or power strip.
Only use an extension cord designed to handle the electrical current capacity of the printer. For details, refer to Electrical Specifications.
A network configuration problem exists.
Unplug the network cable. If the problem is not resolved, contact your system administrator to reconfigure your network installation.
The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.
Use a power source with the specifications listed in Electrical Specifications.