Xerox : Troubleshooting : General Troubleshooting : Document Prints from Wrong Tray
Document Prints from Wrong Tray
Probable Causes
Solutions
Application and print driver have conflicting tray selections.
1. Check the tray selected in the print driver.
2. Access the page setup or printer settings of the application from which you are printing.
3. Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select.
4. Check that you have the latest print driver installed. For details, go to www.xerox.com/office/VLC415support.
Note:To have the print driver select the tray, set the tray used as the paper source to Auto Selection Enabled.