Probable Causes | Solutions |
|---|---|
The paper is not correctly positioned in the tray. | • Remove the misfed paper and reposition it properly in the tray. • Adjust the paper guides in the tray to match the size of the paper. |
The paper tray is too full. | Remove some of the paper. Do not load paper past the fill line. |
The paper guides are not correctly adjusted to the paper size. | 1. Remove the paper. 2. Adjust the paper guides in the tray to match the size of the paper. 3. Replace the paper. |
The tray contains warped or wrinkled paper. | Remove the paper, smooth it out, and reload it. If it still misfeeds, do not use that paper. |
The paper is moist from humidity. | Remove the moist paper and replace it with new, dry paper. |
Using paper of the wrong size, thickness, or type. | Use only Xerox approved paper. For details, refer to Supported Paper. |