Paper Curl
Problem
The output contains paper curl.
Solutions
1. If your press configuration includes the Interface Decurler Module (IDM)s, confirm that the IDM Curl Correction option on the IDM control panel is set to Auto.
2. Change the Adjust Paper Curl setting.
Tip:
Changing the default setting is considered a temporary solution because environmental conditions vary from day to day. It is recommended that upon completion of the print job you return the option to its default setting.
Use the Adjust Paper Curl feature to correct paper curl caused by heat and pressure and to apply fine adjustments based on the characteristics of each paper type. Paper curl may cause paper jams and wrinkled output.
This feature can be found in Machine Status > Tools > Setup & Adjustment > Adjust Paper Curl. It can also be found in Machine Status > Tools > Setup & Adjustment > Custom Paper Settings. Select the desired Custom Paper > Change Settings > Adjust Paper Curl > Change Settings.
From the Adjust Paper Curl screen, make the change by moving up or down the selections available one at a time.
Use the following sequential order when making changes to the paper curl. This ensures that the desired output is achieved:
Tip:
Paper jams and wrinkled output may occur if the change is not performed in the recommended sequential order; for example, using Default and then skipping to Type C.
Note: Always run test prints every time a setting is changed / selected; this allows you to evaluate the output and determine if additional changes are necessary.
a. Default
b. Type A
c. Type B
d. Type C
e. Custom Curl Correction: Slight (Very Small) Upward or Slight (Very Small) Downward
f. Custom Curl Correction: Moderate (Small) Upward or Moderate (Small) Downward
g. Custom Curl Correction: Medium Upward or Medium Downward
h. Custom Curl Correction: Severe (Large) Upward or Severe (Large) Downward
If paper curl continues to persist after trying several or all of these settings, try decreasing the image density on the print job or use a different type of paper.
If paper curl is still a problem after you decrease the image density and after you use a different type of paper, for more information, contact the customer support center.