Versant280_Doc : Troubleshooting : General Troubleshooting : Multiple Sheets Fed From the Paper Trays
Multiple Sheets Fed From the Paper Trays
Problem
Multiple sheets feed from the paper trays.
Solutions
Do not fill the paper trays above the MAX fill line indicator.
Remove the paper from the tray and fan the sheets to separate the joined sheets.
If hole–punch paper sticks together at the holes, remove the paper from the tray, and fan the sheets to separate the joined sheets.
If environmental conditions are too dry and cause excessive static, paper and transparencies may stick together. Increase the humidity level in the room to minimize static.
Before you load transparencies, gently fan them to separate the sheets.
If the problem is from trays 6-9 only, refer to Multifeeds, Misfeeds and Paper Jams in Trays 6-9.