Information about Paper Jams
Review the following list to address paper jams:
• When paper jams inside the press, the press stops and a fault message displays.
• Follow the instructions displayed on the User Interface to remove the jammed paper.
• Gently remove the paper taking care not to tear it. If paper is torn, be sure to remove all torn pieces.
• If a piece of jammed paper remains inside the press, the paper jam message will remain on the display.
• Paper jams can be removed with the press still powered on. When the power is turned off, all information stored to the system memory will be erased.
• Do not touch components inside the press. This can cause print defects.
• After clearing a paper jam, printing is automatically resumed from the state before the paper jam occurred.
• If a paper jam occurred during printing, press the Start button. Printing is resumed from the state before the paper jam occurred.
WARNING: When removing jammed paper, make sure that no pieces of jammed paper are left in the press. A piece of paper remaining in the press can cause fire. If a piece of paper is stuck in a hidden area or paper is wrapped around the fuser unit or rollers, do not remove it forcefully. You can get injured or burned. Switch off the press immediately and contact the Customer Support Center.