Corporate Social Responsibility Governance

The Corporate Governance Committee of the Xerox Board of Directors reviews significant corporate social responsibility matters. The Executive Management Committee, led by our CEO, retains overall discretion for Corporate Social Responsibility (CSR) as part of the business strategy.

The CSR Council, comprising senior executives who manage a specific CSR topic area, has centralized oversight of the corporation’s management approach, including policies, goals, strategies and actions to drive progress. The CSR Council is guided by a senior executive from the Executive Management Committee. Each CSR Council leader is supported by individuals with expertise and experience in a CSR topic area.

The primary mission of the CSR Council is to drive strategies having a customer-centric impact across Xerox globally to advance our legacy of leadership in corporate citizenship. Actions taken meet the expectations of our stakeholders, including customers, employees, investors, regulators and communities worldwide. Our governance model is characterized by forward thinking, an awareness of current and trending stakeholder requirements and knowledge of industry best practices. We advance our CSR agenda using the expertise, skills and passion of our employees and the historical knowledge acquired from years of striving for CSR excellence.

Assuming a lead role in sustainability requires a focused approach to drive the greatest value to our stakeholders and company. We utilize a materiality assessment to prioritize our activities.

Our sustainability leadership has been recognized by organizations such as Carbon Disclosure Project (CDP), Dow Jones and Ethisphere Institute.

Corporate policies and procedures pertaining to CSR include:

• Code of Business Conduct
• Corporate Environment, Health, Safety and Sustainability (EHS&S) governance. Our policy, adopted in 1991, provides the foundation of our environmental leadership program. Our environmental governance model uses clearly defined goals, a set of worldwide standards and an audit process to validate compliance.
• Non-Discrimination Policy
• Finance Code of Conduct
• Online Privacy Policy

Learn more about our Enterprise Risk Management process. +

Standards and Programs
Standards are the means to implement our policies and guide employees and suppliers in complying with corporate policies. These worldwide principles, such as those for environment, health and safety, apply across Xerox and establish specific requirements for products, services and operations. We also have company-wide programs, such as Zero Injury, to engage employees worldwide.

Supply Chain Management
As a critical element of supply chain governance, we extend environment, health and safety requirements across our supply chain. Since 1998, we have asked our materials, electronics and component suppliers to meet specific criteria. Since 2006, we continue to be an active member in the Electronic Industry Citizenship Coalition’s (EICC) Code of Conduct to broaden our means for validating that suppliers are operating according to accepted industry standards. As an EICC member, we assess our own facilities, as well as suppliers, using established auditing protocol.

For more information, see the Supplier Relations section of this report.

Employee Engagement and Training
Employees and third-party contractors learn how our operations affect the environment and employee safety through training and internal communication. Beginning at our new hire orientation, employees are made aware of company-wide environment, health and safety requirements. Global programs, such as Energy Challenge, Environmental Faces of Xerox, Sustainable You, Xerox Earth Awards and Zero Injury, engage employees throughout the company. Regional Earth and Safety Fairs and Green Teams also help to communicate challenges, best practices and accomplishments.

Learn more about how we’re involving our employees in environmental efforts. +

Our environmental management policy is available on the Xerox internal website. We communicate environment, health and safety goals to all our operations and integrate those goals into processes for product development and services. Through our ISO 14001 environment management system, employees identify the environmental aspects associated with their responsibilities. Our Services facilities management personnel were introduced to our environmental sustainability and compliance programs and instructed on how to identify sustainability opportunities and perform regulatory applicability assessments. This training included both Xerox personnel and those from our third-party management company.

Stakeholder Outreach
We communicate with stakeholders about our corporate social responsibility policies and practices, such as our environment health and safety programs, goals and performance. Stakeholders include employees, customers, investors, universities, government agencies and environmental groups. We track inquiries and comments from customers and other stakeholders. Customers provide input through focus groups; we also tap into the larger community through participation in external organizations.

We regard our customers, employees and investors as strategic partners and stakeholders in all of our efforts. Since our earliest days, our engagements have been deeply rooted in education and the community. In progressing toward the goals of sustainability for own operations and those of our stakeholders, partnerships with regulatory agencies and academia play a crucial role ─ the government by legislating progressive policies and the academic world by driving fundamental innovation.

Learn more about our partnerships related to corporate social responsibility. +